SUBSCRIPTIONS
Zybrant Administrative Support
If you're looking for tech savvy administrative support, look no further. Our admin support agents engage in a variety of tasks to support your workflow. Typical tasks include:
- Setting up autoresponders or templates for frequently asked questions.
- Leveraging tools like Calendly, Doodle, or Microsoft Teams to schedule meetings efficiently.
- Maintaining cloud storage systems like Google Drive, OneDrive, or Dropbox.
- Using tools like Excel or Google Sheets for organizing and analyzing data.
- Preparing reports, memos, or presentations using MS Office or Google Workspace.
- Utilizing project management tools like Asana, Trello, or Monday.com to track progress and deadlines.
- Implementing workflows with tools like Zapier or Microsoft Power Automate to streamline processes.
- Managing shared documents, calendars, and communication channels.
- Editing content on platforms like WordPress or Wix.
You set the number of hours required each month.
Zybrant Onsite Support
Our onsite services include a variety of expert support tasks at your place of business including:
- Device Setup and Installation: Installing and configuring desktops, laptops, printers, scanners, point-of-sale equipment, and other peripherals.
- Troubleshooting Hardware Issues: Diagnosing and resolving problems with hardware like hard drives, monitors, or network equipment.
- Upgrades and Replacements: Installing hardware upgrades (e.g., RAM, storage) or replacing faulty components.
- Peripheral Support: Managing issues with keyboards, mice, external drives, or docking stations.
- Software Installation: Installing and configuring operating systems, productivity software, and custom applications.
- Basic Troubleshooting: Resolving software errors, crashes, or compatibility issues.
- Wi-Fi Troubleshooting: Ensuring stable and secure wireless connectivity.
- LAN Setup: Configuring and maintaining local area networks and Ethernet connections.
- Server Maintainance and set-up
Simply choose the number of hours that you'd like to dedicate for onsite support each month.
Zybrant Security Support
Each of your devices will be covered with our comprehensive managed antivirus agent:
- 24x7x365 Managed Antivirus Protection
- 24x7x365 Managed Web Protection
- Real-Time Threat Detection and Protection
- Continuous monitoring for malware, ransomware, viruses, and spyware.
- Immediate quarantine or removal of threats.Devices are monitored and managed from a single dashboard.
- Automatic updates to antivirus definitions to stay ahead of emerging threats.
- Regular scans and updates scheduled to minimize manual intervention.
- Patching vulnerabilities in software and operating systems.
- Regular reports on detected threats, resolved issues, and system health.
- Real-time alerts for critical threats or unusual activity.
- Protection for desktops, laptops, servers, and mobile devices.
- Compatibility with multiple operating systems, including Windows, macOS, and Linux.
- Ability to configure security settings to meet your organization’s specific needs.
- Restrictions on external devices or websites that pose security risks.
- Advanced threat detection algorithms to prevent unauthorized access.
You select the number of workstations/laptops that you would like to be covered each month.
Zybrant Disaster Recovery
Experience the benefits of our Managed Backup and Recovery service, which includes:
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Comprehensive Backups
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Full, Incremental, and Differential Backups: Supports various backup types to optimize storage usage.
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Image-Based Backups: Captures entire system images, enabling complete restoration of operating systems, applications, and data.
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Unlimited storage / Flat fee with no Per GB Pricing
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Disaster Recovery Testing
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On-demand Restores
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Enhanced Security / encryption, MFA
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Regular Monitoring
You select the number of workstations that you would like to receive full continuous backups.